espoor™ Performance Apparel
To ensure our athletes receive their gear as quickly as possible, espoor™ uses an automated fulfillment system. Because processing begins rapidly, we have a strict window for order modifications or cancellations.
Once this 12-hour window has passed, or if the order has already entered the processing/packaging stage (whichever comes first), the order cannot be canceled. At that point, the standard 30-Day Return Policy will apply once you receive the item.
To cancel your order, you must contact us immediately via email. Requests sent after the 12-hour mark will be automatically declined by our system.
If your cancellation is confirmed within the 12-hour window, a full refund will be issued to your original payment method. As per our financial policy, please allow 3 business days for the funds to reflect in your account (USA) or up to 10 days for international banks.
For questions regarding your order status or this policy, please contact our administration office:
espoor™ Support
30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: support@espoor.com